Contact Us

For help or more information about Orchard Rx, please contact us at 1-866-909-5170 (TTY Users should call 711). We are available from 8AM to 10PM EST, Monday through Friday and 8:30AM to 4:30PM Saturday.

Or, write us at:
Orchard Pharmaceutical Services
PO Box 3094
North Canton, OH 44720

Or, fax us at:
1-866-909-5171

Or, send an email to:
customerservice@orchardrx.com

If contacting us by e-mail, please include your member name and ID number.